Interesting Video ‘Sue Cook: Innovative Expert on Customer Service Strategies’
January 20th, 2012 Filed under: Healthcare Customer Service — Customer Service AuthorHere’s a nice video I was watching. Posted it here for my readers.
Author’s Description:
-Eagles Talent Presents Sue To book speaker Sue Cook visit his profile Sue Cook is president of Think Customer, a ground-breaking consulting practice pioneering innovative strategies to create customer-obsessed She is also is co-author with Roger Dow, President/CEO of the Travel Industry of America of Turned On: Eight Vital Insights to Energize Your People, Customers and Profits, a pragmatic guide to build customers for life, hire and keep great people and enhance shareholder Sue is described as a no-nonsense business coach who thinks like a customer and tells it like it She cuts through the hype of today’s buzzwords and inspires Known for her elegant simplicity, timeless wisdom and hard-hitting advice, Sue will move you & your team to An innovator by design, a pragmatist at heart, Sue delivers Sue’s compelling insights come from hands-on experience in high tech, healthcare, manufacturing, retail, financial services, small business and hospitality Founder of Apple University, former President of The Tom Peters Group and co-founder of Jim Whittaker Discovery Camps, Sue is well-known for moving leaders from insight to Speeches, seminars, executive retreats and strategic consulting feature pragmatic ideas to build an unassailable competitive
Education
Tagged with: Creativity, Innovation, Customer Service, Leadership, Management, Recruitment, Retention, Sue Cook, corporate culture, corporate speaker, keynote speaker
