Cool Video – Brad Rex: Ten Steps to Dramatically Improve a Company’s Customer Service.
January 21st, 2012 Filed under: Healthcare Customer Service — Customer Service AuthorI think you guys will like this video. Give it a watch and let me know what you think
Author’s Description:
The healthcare sector is a key area where Lean Six Sigma processes are making a tremendous Healthcare organizations are focused upon improving processes that generate bottom line contributions, such as revenue enhancement and reduced waste through the adoption of these and other quality improvement WCBF’s 10th annual Lean Six Sigma and Process Improvement in Healthcare Summit has an unparalleled array of top keynote speakers, visionaries and industry practitioners who will share their experiences and enable Summit attendees to achieve organizational excellence, meet the demands of government initiated healthcare reforms and improve the quality of care for the 21st century patient or healthcare
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Tagged with: Lean Manufacturing, Process Improvement, Six Sigma, Healthcare, Conference, Summit, Lean, Keynote Speakers, Patient, New Orleans, LA, Workshop, Leadership, WCBF, Network, Joe Guarisco, Robert Lancey, David Stoltz, Janice Kishner, Deanna Willis, Airica Steed, Ninfa Saunders, Gregory Stock, Karen Feinstein, Richard Davis
This video has had 11 views and is 619 seconds in length
