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	<title>Comments on: Are You Minding the Details?</title>
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	<description>Helping Customer Service Representatives Serve Their Customers</description>
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		<title>By: Chelsea</title>
		<link>http://www.customerservicehelper.com/customer-service-tips/are-you-minding-the-details/#comment-33536</link>
		<dc:creator>Chelsea</dc:creator>
		<pubDate>Mon, 19 Jul 2010 15:11:24 +0000</pubDate>
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		<description>Great article. I agree - going the extra mile always pays off.</description>
		<content:encoded><![CDATA[<p>Great article. I agree &#8211; going the extra mile always pays off.</p>
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